Frequently Asked Questions
Everything you need to know about furnishing your home with us.
What are your delivery options for large furniture items?
We offer standard curbside delivery as well as White Glove delivery, which includes room-of-choice placement, assembly, and removal of all packaging materials.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log in to your account on our website to view real-time updates on your shipment.
What is your return policy for furniture?
We offer a 30-day return window for most items. Furniture must be in its original condition and packaging. Please note that a restocking fee and return shipping costs may apply.
Do you offer fabric or wood finish samples?
Yes, we provide complimentary swatches for most of our upholstered collections and wood finishes to help you make the perfect choice for your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you pay for your purchase over time.
Is assembly required for your products?
Assembly requirements vary by product. Detailed assembly instructions are included in the box, and you can also find digital versions on the product page under the 'Dimensions & Care' tab.